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Thursday, December 23, 2010

Merry Christmas and A Happy New Year!

I just wanted to take a minute and wish everyone a very Merry Christmas and a Happy New Year and thank each and every one of you for such a great year!

When I set up Getting Social in October, I never dreamed it would take off so fast and that is largely due to all of my amazing customers and I can not thank you enough!

There are some things that will be changed at Getting Social once the new year begins and I am always looking for ideas from my clients, whether new or old about things that you would like to see Getting Social offer and what I can do better in the New Year.

If you have a suggestion, simply use the Contact Me tab at the top to get in touch with me. All suggestions/comments/questions are welcome!

One of my goals in 2011 is to keep this blog more updated with designs that I am completing and in the process of doing so that everyone is kept in the loop, and your business games some exposure. That’s just one of the things that I have in mind for the new year and I am looking forward to releasing all the new ideas and options to my customers January 2, 2011 which is when Getting Social will reopen.

Again, I hope everyone has a fabulous Christmas and a very Happy New Year! I know all of the wonderful ladies that I have gotten the pleasure to work with deserve this much needed break!

Much love and Roll Tide,

Cameon Shiflett

Friday, November 12, 2010

All About: The Design List

Revised as of 12/23/2010
At Getting Social, I want to make the process that many dread of redesigning or designing for the first time your Facebook page as fast and pain free as possible. With that in mind, I work off a design list that is based off of when a customer pays their deposit and gets me the information needed to start and finish their design.

The design list is easy to get onto and can be done in five easy steps (with some added commentary of course):

1.      The first step is to go through Getting Social’s different packages and individual items that we have for sale and decide which package or item(s) you would like to purchase which can be found by clicking “What We Offer” at the top of the page. Jot this down, because you’ll need this information later.

2.      The second step is to go through Getting Social’s former clients and see what you like. It can be simple things like, “I like the colors in this one” or “I like the little elements she used” or make note of things you don’t particularly like. Every design is completely customized to each customer and not everyone is going to be the same. That’s OK. It just gives you and I both starting ground.  You can access this by clicking, “Portfolio” under the section called Quick Links at the top right of the page (creative huh?).


3.      After deciding which package and getting a general idea of what you would like your page to look like, simply fill out the Client Questionnaire and make your deposit. This is for orders that are over $20. For orders below that, your order must be paid in full before work is started. Also, when making your deposit please include your store name in the "Special Instructions" section.
**Please note that as of 12/23/2003 all new orders will require half of the total to be paid before work begins on your design**.

4.      After your questionnaire and deposit is received, I will email you back to confirm everything and invoice you for the remaining “half” that you owe before work can begin on your design along with any forms that you might need to help getting the information a little easier. I will also include an estimated time for your page to be completed in this email.

5.      Once your information is received, work will begin on your page!


As always, I am here to answer any questions you might have at any point about the ordering process or the design process! Do not hesitate to contact me!

Client Questionnaire


Client Questionnaire




Name




First



Last

Email *



PayPal Email Address (if different than above).



Phone Number




###

-



###

-



####

Preferred Contact Method

 Email 
 Phone 
 Doesn't
matter 


FB Page


If multiple, or if you have not started one at all yet, please list that in the section at the bottom for other information.

Please list the item(s) or package(s) you are interested in:



After looking at some of the pages that Getting Social has completed, did you see any of them that caught your eye? If so, what about
them did that? (Colors, font, set-up, etc)




Are there any specific colors, fonts, elements you would like to see on your Facebook Page design?



What do you envision when you see your FB Business page?




Would you like to add any of the following nic naks to your page?

 Collage of
products- $7 

 Video of
products- $15 

 PayPal "Buy Now" Button- $7 

If there is anything else you would like me to know, please add that information here.



(Please also include coupon codes, etc. here if applicable).





Image Verification

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Saturday, October 9, 2010

Terms Of Use

For custom designs by Getting Social. 

PAYMENT

Currently, I only accept payment through PayPal.  Once the design questionnaire for custom designs has been approved and a final package has been agreed upon, I will send an invoice for 50% of the total cost of the design.  This is due immediately to be added to the design list.  Your spot is not secured on the design list until the deposit is paid and the questionnaire has been approved by me.  The remaining 50%, plus any other fees accrued during the design process, will be invoiced prior to installation.  Once full payment has been received, I will install your design.

By submitting your payment, you have agreed to the terms on this page whether you have read them or not.

REFUNDS

Refunds will only be granted if I have NOT started your design.  If I have already purchased images for your design, this will be taken out of your refund.  If I have already started on your design, a refund will not be granted for any reason.

QUESTIONNAIRE

It is important that you fill out the design questionnaire to its entirety before submitting.  If you are unsure of some of the questions or elements needed, take a few days to look it over before submitting your questionnaire.  I am always free to answer any questions via email prior to your questionnaire being submitted.  The questionnaire is very important to the design process as it is the place I have all of the details I need to complete your design.  If details are given in following email communication, I cannot guarantee they will be incorporated.  If you have something specific in mind for your design, please be sure to incorporate this into the questionnaire.


DESIGN SCHEDULE

Designs usually take 3-5 workdays once they have been started (not from when the deposit has been paid.)  Once we have agreed on the questionnaire details, I will give you an estimated start date.  I cannot guarantee a completion date due to other factors such as communication and revision, but most designs take 3-5 days.

CLIENT RESPONSIBILITIES

It is the client's responsibility to backup all Widgets and HTML  templates prior to installation on the blog.  I am not responsible for anything lost.

It is the client's responsibility to obtain any copyright permissions needed for images they submit to me for use.  By submitting a photo, image, or graphic to use, you are stating that you have permission to use the file on your site.  Getting Social is not responsible for any Copyright issues you are presented with by using those files.

REVISIONS

Getting Social does not put a limit on the number of revisions that we can make during the design process. We want you to be completely satisfied and therefore, have no limit. However, once you have paid your final payment, everything is installed, and you love it to the moon and back there will be charges for additional changes as those were not part of the original cost.   

Very important: This includes marketplace items. If we are asked to revise items once they have already been uploaded and completed, that counts as another one of your marketplace items. If you have none left in your package then you will be charged for additional marketplace items. 

COMMUNICATION

All communication is done through email.  Emails will be replied to in a timely manner.  It is also requested that you reply to emails in a timely manner as well.  While I am working on your design, it is important for you to check your email often to make sure the process continues as quickly as it can.  If you do not respond in a reasonable time (5 days), your project will be moved to the bottom of the waiting list.

I am sometimes available on Skype Chat (text only) or Gmail chat (if you are using Gmail).  If I need an immediate answer to a design question, and I see that you are online, I will try to contact you through chat in order to expedite the process.  If you prefer not to be contacted through chat, I must be notified ahead of time.  

STOCK IMAGES

If you request a specific image outside of a design kit, you will be charged for the cost of the image dependent on the amount of credits the image is.  I use iStockphoto as well as Dreamstime.  If you want to customize the image to have the colors match exactly to your design, I will charge an additional $10 recolor fee. Also, please note that with most of the designers that we purchase from, the license is only good for us which means that if you use someone else to make changes to your tabs, that license will be voice and the artwork will have to be repurchased.

HOURS OF OPERATION

Getting Social is a hobby of mine, it is not my full-time job.  I am a full-time college student and also work another "part time" job along with being very active in various organizations on campus and having a family that enjoys seeing me every now and then. My education is my #1 priority and will always come before blog designs.  Please be considerate as things do come up beyond my control and my timeline and work hours may be changed.  I am limited to my work time during the school year on weekdays and will get as much done as possible when I can.  Most work during the school year will be done on the weekends.

INSTALLATION PASSWORDS

In order to install your new design, I will need your Facebook log in information.  This information will be requested after your design has been approved by you on my test site.  If you feel the need, please change the password to your log in for the temporary time that I will be working on your blog installation.  

FOLLOW-UP

You are given 72 hours to become familiar with your design and become familiar with its features.  If for any reason you have any minor revisions that need to be made during that time, they are free of charge.  After that time period, you will be charged for each revised element (including HTML coding)

RETAINING IMAGES

I will retain your file with images and templates for 6 months in case anything major happens.  After this time, the images will be removed from my computer.  If you need any images after this time, it will be charged as a new design.

DESIGN USAGE

All designs created by Getting Social may not be altered in ANY WAY. This includes changing it from it's original size, adding onto the design, taking away from it, changing colors, etc. If at anytime you choose to remove an aspect of my design you must notify me. Any changes to the design made by anyone other than me are not an accurate reflection of my design work. I reserve the right  to have you remove the design created by me should you alter it or distort it in any way.  

Designs remain property of  Getting Social.  They are made to be used as purchased (headers as headers, buttons as buttons, etc.).   All designs may be used by Getting Social for any other purpose, including portfolios, etc.

DESIGN CREDIT

All blog designs created by Getting Social must have a design credit left intact at the bottom of your sidebar as long as the design is on your page. The credit will read: "This blog was created by Getting Social." If other elements were used where the artist requires credit (and almost every one of mine does), these credits will also be placed there. Should you choose to remove the credit you must also remove your complete design from your blog as the removal of design credit is a breaking of the terms of use.


If you have any questions about these terms, please feel free to contact me.

Friday, October 8, 2010

Welcome


Hi everyone!

I know this isn’t your usual “welcoming” to a website, but that’s because Getting Social (or I rather) like to do things a little differently. Personally, I can’t stand the pages that make everything seem so businsesslike and professional. Don’t get me wrong, I am professional and I am “businessy” but I would rather things be laid back and comfortable.

I would rather you feel like you can tell me anything and insert your opinions and tell me when you don’t like something. I would rather you and I work together to get you exactly what you want. I would rather, for two weeks or however long it takes to get your design up, for us to be friends and business partners. I’ll be completely honest with you, and I would expect nothing less in return.

So, friend to friend let’s be real here; Facebook has taken over the world. With this in mind, many businesses have done away with their websites and are now instead using Facebook as their main "website." Sometimes, whether they meant to or not. The only problem is that, for many business owners, learning how to set up their FB Business page is too much work and time that they simply don’t have to put into it or they don’t know how.

In fact, that very problem is what brought Getting Social to the forefront. I began helping a family friend with her page, trying to come up with different ways to not only help her, but her customers as well. I wanted to make her page easy to navigate so that her customers had answers before they even had a chance to ask the question. She encourage me to set up a business because she knew so many other people that had the same problem. So, that night I created my own Facebook Business page and the rest is history.  

Basically, what I do is make your Facebook Business page function like a website. I create customized Welcome tabs that greet your customers when they first join your page, Information tabs that let your customers know how to order, company information, or even specials that you might have going on, and even offer the option of setting up a Store on your Facebook so that literally everything is where it needs to be for you and your customers! And of course, you can't forget the Contact Tab so that you are easily reachable. :)

I want working with me and getting your page set up to be as easy and efficient as possible for both you and I. I hate when designers simply design things, install them and then that’s that. Which is why I encourage my clients (and force sometimes hehe) to be a part of the process. I’ll email you or call you every (or mostly every) step of the way to ensure that you are completely happy with your design and while I am designing and installing everything, I’m more than happy to help you understand what I am doing and how to use everything to your fullest advantage.

Not to mention, I am always trying out new things to make things not only better for you as a retailer but for your customers as a shopper as well and I always need guinea pigs! J

I encourage you to check out things on this website as I have (I hope) set up things with the help from Leah to make using Getting Social very easy. Visit the testimonials to read what past customer’s say about their experience. Visit the “our clients” section to see pages we’ve done. Snoop around and read the “Helpful How To’s” to learn how to do different things on your Facebook or computer in general that I hope make things easier.

Most importantly, visit the Contact me page at any point if you have a question, comment, or just want to say “Hey!” I’m always up for chatting with former customers and do not mind posting giveaways or sales they are doing. You just have to let me know about them. J I also don’t turn away my customers once everything is installed and am always welcome to questions.

I look forward to working with each and every one of you!

Much love,
Cameon Shiflett
Getting Social Founder